Enhancing RPC Edge Support with Support IDs

As our customer base continues to grow, we’re enhancing our RPC Edge support process to ensure faster and more efficient assistance.

What’s Changing?

We’re introducing Support IDs to streamline issue resolution. When reporting an RPC Edge issue, you’ll receive a Support ID, which you can share with our team to expedite troubleshooting.

How This Helps You:

✅ Faster response times – No need to repeat details, just share your Support ID.

✅ More efficient issue tracking – Our support team can quickly locate and diagnose your request.

✅ Improved support experience – Ensures every user gets the help they need, faster.

Example:

When reporting an issue, provide your Support ID like this:

🆔 Support ID: d4dea8aa-ad4a-4fe5-968b-24f1927f6f0b

This change ensures that every RPC-related inquiry is handled with greater speed and accuracy. 🚀