Billing Update 2/1/2025

Streamlining Our Billing Cycle Process

At thirdweb, we're constantly looking for ways to improve our services and make things easier for our valued customers. We're excited to announce an important update to our billing cycle process that will take effect on February 1, 2025.

What's Changing?

Starting February 1, 2025, we will be aligning all customer billing cycles with the calendar month. This means that regardless of when your current billing cycle starts, it will be adjusted to begin on the first day of each month and end on the last day of the month.

How Will This Affect You?

1. Prorated Final Invoice: You will receive a prorated invoice for the period from your current cycle start date to January 31, 2025.
2. New Billing Cycle: Beginning February 1, 2025, your new billing cycle will start on the first day of each month and end on the last day of the month.
3. Consistent Invoicing: Going forward, you'll receive a full month's invoice at the beginning of each calendar month.

Example
Let's say your current billing cycle runs from the 18th of one month to the 17th of the next month. Here's how the transition will work

• You'll receive a prorated invoice for January 18th to January 31st, 2025.
• Your next invoice will be for the full month of February (February 1st to February 29th, 2025).
• Subsequent invoices will follow this new calendar month pattern.

Why Are We Making This Change?
This adjustment will:

1. Simplify our billing process
2. Provide you with more consistent and predictable invoicing
3. Align our billing cycles with standard accounting practices

What Stays the Same?
Rest assured, this change only affects the timing of your billing cycle. Your current pricing, services, and payment methods will remain unchanged.

We appreciate your understanding as we implement this improvement. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.

Thank you for your continued trust in thirdweb. We're committed to providing you with the best possible service and experience